We're here to help. Whether you have a question about an order, need help choosing a product, or want to resolve an issue — reach out and we'll get back to you promptly.

Email: support@valeronsupply.com

Phone: +1 (778) 742-5477

We respond to all emails within 1 business day. Phone support is available Monday–Friday, 9am–5pm PST. If you call outside of business hours, please leave a voicemail and we will return your call the next business day.

Business Hours

Monday – Friday: 9:00am – 5:00pm PST

Saturday – Sunday: Closed

Canadian public holidays: Closed

Business Information

Business Name: Valeron

Richmond BC

Email: support@valeronsupply.com

Phone: +1 (778) 742-5477

What to Include When You Contact Us

To help us resolve your inquiry as quickly as possible, please include:

Your order number (found in your confirmation email)

A description of your question or issue

Photos if your inquiry is about a damaged or defective item